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Old 10-05-2018, 09:36 AM
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Gerald Gerald is offline
London Sugar Owner
Join Date: Mar 2005
Location: London Ontario Canada
Posts: 5,472
Default Re: Beware automatic software renewals

Further to the above, I also had a situation with Rogers.
I was paying about $120 for high speed internet and home phone, but last December they offered me a package of high speed internet (faster than what I currently had), home phone and basic TV with PVR at $99.99 per month for one year.
Basically I was getting a LOT more for a lot less so, why not?
I don't even use the crappy cable service and will cut it off again when the term is up. I may disconnect my phone as well since it's only used 99% of the time by telemarketers and scammers and I can use my cell phone.

Then the additions started. I got charged extra because I had 2 calling features on my phone (which customer service told me would be included in the package). Then the cost of the Internet went up, twice.
I complained once and got the old "well that's the way it is". I contacted them again and told them they are scammers who don't honour their agreements.
They gave me a full credit for all the over-charging.

Moral of the story, don't fall asleep at the wheel of life because someone might be stealing the tires right off your car.
Dairy Farmers don't like Almond Milk being called "Milk"
They believe it should be called "Nut Juice"

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