Hard to pass judgement without knowing the facts from her side.
Although, if the worst you can say about a lady is that you can't get to see her, then I wouldn't give her a full thumbs down. A kick in the bum maybe. lol
I tend to look more at her long term record to see if it's a regular complaint, or just a bad turn of events on a personal level. We have to remember that these ladies don't usually share their personal lives with us, so anything is possible.
Not "white knighting" as some may like to accuse me of, I just like to have more facts before saying anything that could negatively affect someone's business.
I've had really bad service at the Keg, but the meal is always worth going back for.
All that being said, your opinion is always welcome and most of us here have been in your shoes at one time or another with other ladies, so we can empathize. It's frustrating as hell physically and mentally.